Tradition meets innovation – the roofing industry is constantly developing at a fast pace. We have many market players competing to provide value to customers. Among these market players, Gunner Roofing has emerged as a trailblazer, reshaping the industry with its unique, patent-pending online platform. This platform, coupled with their recent national expansion, has positioned Gunner as a leader in customer convenience and quality service. In this article, we look into what makes Gunner successful. We explore their accolades and certifications, and understand how this forward-thinking company is modernizing the essential roofing industry.
Gunner Roofing’s online platform: a game-changer
At the heart of Gunner’s success lies its innovative online platform, a patent-pending system that streamlines the entire process of purchasing and scheduling a new roof installation. This platform, accessible through GunnerRoofing.com, offers homeowners unprecedented control and convenience in customizing their roofing projects from the comfort of their homes, offices, or on the go.
The process begins with the creation of a user account, providing homeowners with the flexibility to personalize their projects. This includes selecting shingle colors and additional features such as gutters and skylights. The platform’s user-friendly interface ensures a seamless experience, allowing customers to complete the customization process and purchase their new roof in just a few hours.
Advanced technology for realistic visualization
Gunner’s platform employs cutting-edge satellite measuring technology and a 3D model of the home to provide homeowners with a realistic mockup of their roofing projects. This interactive tool allows customers to visualize different color choices directly on their homes, offering a tangible preview of the final result. This not only enhances the decision-making process but also sets a new standard for customer engagement in the roofing industry.
Informative and interactive demonstration
To further help homeowners, Gunner’s platform features an interactive diagram of the GAF asphalt roofing system. This component offers valuable insights into the roofing process and details about the warranty. By educating customers about the various stages of their projects, Gunner ensures transparency and fosters trust throughout the customer journey.
User-friendly calendar feature
A standout feature of the platform is its user-friendly calendar, allowing customers to choose their preferred project start date based on the real-time availability of Gunner’s installation teams. This feature adds an unprecedented level of convenience, aligning the roofing process with the homeowner’s schedule.
Comprehensive project estimate and easy contract signing
The platform provides customers with a detailed project estimate, including various payment options such as ACH and credit card, along with financing possibilities. Once the customization is complete, an online contract is generated for easy digital signing, eliminating the need for cumbersome paperwork. This seamless process reflects Gunner’s commitment to modernizing the traditionally complex procedures associated with roofing installations.
Post-signing confirmation and in-house team introduction
After the project details are finalized, customers receive a confirmation email outlining the payment specifics and project details. This email serves as an introduction to Gunner’s experienced in-house team, responsible for overseeing the project from beginning to end. As part of their customer-centric approach, Gunner Roofing arranges a preliminary in-person meeting before installation commences, ensuring clear communication and understanding between the homeowner and the dedicated project team.
Awards and recognitions: a testament to excellence
Gunner’s commitment to excellence has not gone unnoticed, as evidenced by the numerous awards and recognitions the company has received:
- 2023 Good Housekeeping Home Reno Award: This prestigious award highlights Gunner Roofing’s dedication to providing exceptional service and customer satisfaction.
- 2023 GAF Cutting-Edge Contractor Award: Recognition from GAF, a leading roofing materials manufacturer, underscores Gunner’s commitment to innovation and industry leadership.
- 2023 DaVinci Masterpiece Contractor Project of the Year Award: Gunner Roofing’s excellence in craftsmanship is acknowledged through this esteemed award from DaVinci, a renowned roofing materials manufacturer.
- Outstanding Supplier Website by the HBRA of Connecticut’s 2023 Home Building Industry (HOBI) Awards: Gunner’s online platform is celebrated not only for its customer-centric features but also for its excellence in design and functionality.
- Brava 2023 Excellence Award: Awarded for a specific project in Greenwich, Connecticut, this accolade further solidifies Gunner’s reputation for delivering excellence in roofing services.
Certifications: building trust and credibility
Gunner’s commitment to industry standards and professionalism is reflected in its certifications:
- National Roofing Contractors Association (NRCA): Being a member of this prestigious association demonstrates Gunner Roofing’s commitment to upholding the highest standards in the roofing industry.
- GAF President’s Club: This accolade from GAF, a leading roofing materials manufacturer, recognizes Gunner’s outstanding performance and commitment to quality.
- James Hardie President’s Club: Gunner’s membership in the James Hardie President’s Club showcases its expertise in working with high-quality fiber cement siding products.
- CertainTeed SELECT ShingleMaster™: Certification from CertainTeed, a leading manufacturer of building materials, attests to Gunner’s expertise in installing high-quality roofing shingles.
- DaVinci Masterpiece Contractor: This certification reinforces Gunner’s mastery in working with DaVinci’s premium roofing materials.
- Andersen Certified Contractor: Certification as an Andersen Certified Contractor reflects Gunner’s proficiency in installing Andersen windows, known for their quality and durability.
Gunner’s innovative approach to transforming the traditional roofing industry is nothing short of revolutionary. Through its national expansion and the development of a patent-pending online platform, the company has set a new standard in customer convenience and quality service. The accolades and certifications, coupled with their commitment to being The Uncontractor, highlight Gunner’s dedication to excellence and customer satisfaction.
Reading about Gunner Roofing offers invaluable insights into how a forward-thinking company is successfully modernizing an essential industry. The integration of advanced technology, a commitment to transparency, and a customer-centric approach position Gunner as a beacon of inspiration for the roofing industry and beyond. As the company continues to push boundaries and redefine industry norms, it stands as a testament to the transformative power of innovation and customer-focused practices.